Sunspring Group Introduction

SUNSPRING strives to create a sustainable competitive advantage through strong leadership in the Zinc Die Casting Brass Castings & Finishing industry. 1. Goal (Process): Continuous improvement to satisfy our customers by always providing defect-free products and full services from start to finish. 2. Mission (People): Perpetual innovation, integration, and expansion through teamwork excellence. 3. Vision (Performance): To become a world-class manufacturer of best practices in management, quality, delivery, and service. Customer Service Policy 1. Become our Customer's Most Reliable and Proactive Strategic Partner 2. 100% On-time Delivery of Information & Product to the Customer 3. Respond within 24 hours to any Customer Inquiry To achieve our goal of 100% on-time delivery and full customizable services, SUNSPRING designates a team to handle product development & engineering, quality, logistics, material planning & scheduling, inventory control, and customer service for each of our customers. Quality Policy 1. Strict Compliance to Customer Specifications 2. Continuous Quality Improvement 3. Implementation of a World Class Quality System To achieve our goal of zero-defect product, SUNSPRING exercises compliance with a customized plan to customer quality control requirements, maintains a strict quality assurance procedure throughout production, provides frequent training, and continually updates its computer hardware and software systems.